Order Help

How to Cancel Your Order

Need to cancel your order? Follow these simple steps and we'll take care of the rest.

Step-by-Step Guide

Cancel in five quick steps.

01

Log In

Go to your My Account login and sign in.

02

My Account

Once logged in, you'll land on your account dashboard.

03

My Orders

Click "My Orders" in the left-hand menu.

04

Find Your Order

Locate the order you'd like to cancel.

05

Cancel

Open the order and select "Cancel Order."

Video Tutorial

Prefer to watch?

Watch the Video Guide
Good to Know

Important notes.

Timing

Orders can only be cancelled before they've shipped.

Already Shipped?

If your order is on its way, see our Return Policy.

Refunds

Refunds are processed within 5–7 business days.

Need Help?

We're here for you.

Having trouble cancelling your order? Our team is happy to help.

[email protected]